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Inventory Services Down for Trouble-Shooting

Friends,We have taken inventory services down on the Seller Hub so we can trouble shoot the connectivity issues we have been seeing in the mornings.  Orders and inventory uploads will pool while we...

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Re: Inventory Services Down for Trouble-Shooting

Hello, Inventory services have been turned back on. Thanks again for your patience-- Heather

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Re: Inventory Services Down for Trouble-Shooting

If we were your friends you wouldn't be continuing to charge monthly subscription fees for services that you aren't providing. What your company is doing at this point is called fraud and I for one...

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Re: Inventory Services Down for Trouble-Shooting

I know the outages are frustrating, but try to relax. Do you really think people should be sent to "prison" for having website outages? And besides, their Seller Agreement does, as many websites'...

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Re: Inventory Services Down for Trouble-Shooting

but continuing to charge us monthly fees while they are dealing with these issues  is called fraud. And if the people who run this company don't do the right thing here and refund our money for the...

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Re: Inventory Services Down for Trouble-Shooting

That was my point. The definition of "fraud" is "wrongful or criminal deception intended to result in financial or personal gain." However, there is no deception here, because you agreed to a policy...

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Re: Inventory Services Down for Trouble-Shooting

Here's a legal term for you lawyer. IMPLIED WARRANTY. Look it up and then get back to me and spout some more nonsense about how Alibris can continue to charge a monthly fee for a service they aren't...

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Re: Inventory Services Down for Trouble-Shooting

chinaskee wrote:Here's a legal term for you lawyer. IMPLIED WARRANTY. Look it up and then get back to me and spout some more nonsense about how Alibris can continue to charge a monthly fee for a...

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Re: Inventory Services Down for Trouble-Shooting

"Well you're obviously one of Alibris' lawyers" Most likely. Who knows. "dionysos" only joined on 2/20/14 just to make those 2 posts. Don

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Re: Inventory Services Down for Trouble-Shooting

Site down again. So much for marking things as sold and packaging them before I go to work. A timeout occurred while attempting to lock the APPLICATION scope. The error occurred in...

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Re: Inventory Services Down for Trouble-Shooting

"February 20, 2014 — 04:33 p.m.We have turned off inventory services for a couple of hours to do more work..." Maybe time for an update?  Those "couple of hours" have come and gone many times over.

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Re: Inventory Services Down for Trouble-Shooting

Good gracious, I'm not a lawyer. I'm just a guy sellin' books. I was just trying to promote some calm.

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Re: Inventory Services Down for Trouble-Shooting

Hello Friends, Thank you for your posts. I can certainly understand your frustration with these ongoing issues. Yes, rest assured we are as frustrated as you are, and doing everything we can to get...

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Re: Inventory Services Down for Trouble-Shooting

Seller hub says everything is working but I can't edit my inventory this morning (7:30AM EST)

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Re: Inventory Services Down for Trouble-Shooting

Can't add inventory, can't change prices, increasing backlog/waiting time when you can even try. Same old communications issues. We are roughly at the same point where we were in the previous crash...

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Re: Inventory Services Down for Trouble-Shooting

what was ridiculous, was i tried editing items yesterday and was actually re directed to a different page, i was assured someone would call me so i did not have to go through chat, that courtesy was...

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Re: Inventory Services Down for Trouble-Shooting

minsthins wrote:what was ridiculous, was i tried editing items yesterday and was actually re directed to a different page, i was assured someone would call me so i did not have to go through chat,...

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Re: Inventory Services Down for Trouble-Shooting

"Sorry, this page is temporarily unavailable. Please check the service bulletin on the Seller Hub home page for more information."So I check the seller hub and see this:"All services and functionality...

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Re: Inventory Services Down for Trouble-Shooting

I'm getting this error message (2:15PM EST)Proxy ErrorThe proxy server received an invalid response from an upstream server. The proxy server could not handle the request POST /index.cfm.Reason: Error...

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